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Escape room frequently asked questions
Find out what to expect before your visit, from booking and payment to age limits, accessibility, languages, prices and scare levels.
An escape room is an immersive team game that places you inside an adventure story. Your group must escape or complete a mission within a time limit, usually 60 minutes, by solving puzzles, tasks, and challenges. Everyone contributes through observation, reasoning, and teamwork.
The game itself lasts about 60 minutes. There is a short briefing beforehand and sometimes time for a group photo and recap afterward, so the full visit usually takes between 75 and 90 minutes.
No. Anyone can take part, even on their first visit. Everything you need to solve the game is inside the room, so no specialist knowledge is required. Being comfortable with basic letters, numbers and reading will help each player take part.
Your game operator monitors your progress remotely and can offer guidance when needed, so you can keep moving and enjoy the experience.
Our general recommendation is age 10 and above, although the suitable age varies by room. Most rooms require an accompanying adult for children under 12. Younger children may join a family group, but the puzzles are not designed for their age, and darkness or an unfamiliar enclosed space may frighten them.
Yes. We do not offer simplified games designed only for children, but some rooms are suitable for children because they have non-frightening stories and more approachable puzzles. These are still full escape-room experiences for adults, but children can take an active part when they play with family or friends.
Each room has its own limit, but 2–8 players is the recommended group size for most games. Some rooms can accommodate larger groups of 9 or even 10. Check the recommendation for your chosen room before booking.
A game operator monitors your progress remotely. If the team gets stuck, the operator can provide a hint or a gentle nudge through a screen or audio system. The goal is to keep the experience enjoyable without letting one puzzle stop you for too long.
Most of our rooms are not scary and suit families, children and adults who want adventure or challenge without horror. Our themes include espionage, suspense, fantasy and more.
Young children, particularly those under 10, may still find an enclosed setting or dramatic lighting frightening even when a room is not classified as scary.
Horror fans can choose Saw, our darkest and most intense horror experience.
Choose your date, time and number of players on the website, or book by calling 04-300-5001.
Depending on the booking, the company may require card details for a deposit hold of 200 ₪ without charging the card, a 100 ₪ prepayment, or advance payment of the full game price. The applicable booking assurance method will be communicated when you book or shown in the confirmation, and only the rules for that method apply. Read the deposit and cancellation policy.
24 hours or more before the game starts - the customer will not be charged. Less than 24 hours, but more than 60 minutes before the game starts - the customer will be charged 100 ₪. 60 minutes or less before the game starts, or in case of a no-show - the customer will be charged 200 ₪. You can move the game earlier or switch to another escape room at the same time - without a change fee, if a slot is available and the group is suitable.
The complex and its rooms are not fully wheelchair accessible. Please contact us in advance to discuss specific needs such as lift access, accessible toilets or wheelchair entry. We will do our best to recommend the most suitable experience.
Public car parks and street parking are available near the complex. We also have a limited number of private spaces for customers, but they are not always available.
Call us when you reach the area and we will try to help you find an available space or direct you to a nearby car park.
Absolutely. Escape rooms are a great choice for celebrations including birthdays, team events, marriage proposals and graduations. Catering, decorations, surprises and gifts can be arranged in advance to suit your event.
Most puzzles rely on logic, observation, and teamwork rather than fluency in a particular language. Some rooms do include elements that require basic Hebrew, so please check before booking.
We have English-, Arabic-, and Russian-speaking operators, but they are not available on every shift. If guidance in a particular language is important, call us in advance. We will try to match the right operator to your booking, but cannot guarantee every language at every time.
You do not need any special equipment. Wear comfortable clothes and arrive 15 minutes early for the briefing. If children are joining, check the room’s age recommendation before you book.
Booking in advance is strongly recommended, especially on weekends and holidays, so you can secure a suitable room and time. Last-minute spaces are sometimes available but cannot be guaranteed. Check availability on the website or call 04-300-5001.
Some rooms are suitable. The games are not athletic activities, but certain rooms include stairs, low sections that require bending or crawling, or enclosed spaces. Contact us and we will help you choose a more comfortable option.
You can, although it is not always recommended. Escape rooms are often dark and quiet, and a child who is not taking part may become bored or distract the team. When necessary, a young child may enter with an accompanying adult.
Some rooms can accommodate a stroller, while others have narrow passages or stairs. Please contact us in advance so we can direct you to a more suitable room.
Yes. You can ask to leave at any time, and the game operator will help immediately. Your safety always comes before continuing the game.
The per-person price is based on the number of paying players in the same room. Players who enter free of charge do not count towards the price tier. See the current prices and discounts for exact details.
Yes. Escape rooms work well for group outings, company team-building events, end-of-year parties and family celebrations. Several rooms can run at the same time, teams can compete, and catering or additional activities can be arranged in advance.
Food and drinks are not allowed inside the game rooms because they may damage equipment or affect the experience. You may eat in the waiting area before or after the game. Catering for groups and events can be coordinated in advance or ordered through us.